Your privacy is very important to us. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We will collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. This may include passing your details to our vendors for them to send your order to you, and also passing your details to delivery companies so that they can deliver your parcel.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • e-mail address
  • credit/debit card details

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting our “Accounts Settings” page once you login or by emailing us.

If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If you have any questions/comments about privacy, you should e-mail us at:

info@instaprint.co.uk

Unsolicited Commercial Email / Spam

We will not send any unsolicited commercial email (also known as spam) to personal email addresses and all marketing emails will include details of how to opt-out / unsubscribe. You may also send e-mails to info@instaprint.co.uk with a request to be removed.

Security

In order to operate the online payment service and to reduce the risk of fraud, we, Instaprint, the data controller, must ask you to provide us information regarding your name and address and your credit or debit card. By consenting to, and agreeing to the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in order to collect payment. Instaprint takes the privacy of your personal information very seriously. We will NOT retain any of your credit or debit card information. We retain your name and address on our database for our internal use, however, we willNOT sell or rent your personally identifiable information or a list of our customers to third parties.

Access to your account data is password protected. Credit card details are processed by a secure server.

Cookies

We use cookies to personalise your interface with the site. They are small packets of data stored by your browser on your computers hard drive to identify yourself to us. Your browser may have a feature to disable cookies or you can delete them if you wish and your interface will not be severely restricted.

Comments or Questions?

We are interested in your comments and will be pleased to answer any questions concerning our privacy policy. Please contact us.

extremely happy with the quality of print and finishing of the books – a fantastic job 10 out of 10, very, very pleased

Megaclose